Shipping policy

Hälsa Trä Shipping & Ordering Terms

We want your shopping experience with Hälsa Trä to be as smooth and enjoyable as using our kitchenware. Here’s how we handle orders and deliveries across the UK.

By placing an order with Hälsa Trä, you agree to the terms outlined in this policy.

Delivery Timeframes

Once you place your order, we get to work preparing it for dispatch. Here's what to expect:

Order Processing: Orders are processed within 1–3 working days. Most are handled within 24 hours during weekdays. Orders placed on Fridays or weekends may be processed the following working day.

Shipping Time: Once dispatched, delivery typically takes 8–12 working days, as items are shipped directly from our suppliers. While we aim for timely delivery, please allow for postal delays during peak periods or public holidays.

If you have questions about your order at any point, feel free to reach out to our support team.

Shipping Costs

Standard UK Shipping: £3.99

Free Delivery: Available on all orders £50 and over

Shipping costs are automatically calculated at checkout based on your order total.

How to Place an Order

Ordering with Hälsa Trä is quick and easy:

Select your item(s): Visit the product page and click “Add to Cart.”

Checkout: Review your items, then click “Checkout.”

Enter your details: Fill in your delivery information accurately to avoid any delays.

Shipping Confirmation: If your order is over £50, free shipping is automatically applied. Orders under £50 will include a £3.99 delivery fee.

Secure Payment: Choose from a variety of secure payment methods:

-Credit/debit cards (Visa, Mastercard, AMEX, Maestro)
-PayPal
-Apple Pay
-Google Pay

Place your order: After completing payment, you’ll receive an email confirmation with your order details.

If you run into any issues or need help, we’re just an email away.

Shipping & Fulfilment Process

All our products are shipped directly from our international partners to keep prices fair and sustainable. We dispatch orders in consolidated shipments to reduce environmental impact and unnecessary costs.

While most orders arrive within the estimated timeframe, occasional delays may occur due to customs, peak seasons, or courier availability. We’ll keep you informed every step of the way.

Need it faster?

If you’re in a hurry or ordering for a specific date, feel free to get in touch at here before placing your order. We’ll do our best to help.